CAREFULLY READ AND UNDERSTAND THESE TERMS BEFORE ORDERING ANY PRODUCT THROUGH THIS WEBSITE
This website is operated by Healthy Life Choices AU Pty Ltd, ACN No. 662 467 772, with the registered address PO Box 456, Greenslopes, Queensland 4120, under the laws of Australia.

ATTENTION: This is a legal agreement (the "Agreement") between You, the individual, company or organization ("you," "your," or "Customer") and our website ("we," "our", "Company"). By ordering, accessing, using or purchasing a product ("Product") through this website, you are agreeing to be bound by, and are becoming a party to, this Agreement. We may at our sole and absolute discretion change, add, modify, or delete portions of this Agreement at any time without notice. It is your sole responsibility to review this Agreement for changes prior to use of the Website or purchase of the Product.

IT IS STRONGLY RECOMMENDED THAT YOU REVIEW THIS DOCUMENT IN ITS ENTIRETY BEFORE ACCESSING, USING OR BUYING ANY PRODUCT THROUGH THE WEBSITE AND PRINT A COPY FOR YOUR RECORDS.

Terms and Conditions
Please carefully read the following terms and conditions as when you purchase any of the products from our website, you agree and are bound to the following terms and conditions.

This Agreement is between our website and you ("you" or "Customer") This Section sets forth the terms and conditions which apply to the use by you of the website (as defined below) and any other subscription product or service offered for sale by our website.

The right to use any product or service offered by our website is personal to you and is not transferable to any other person or entity. We reserves the right to make changes to the website, policies, and these terms at any time without notice.

Legal Disclaimer
These products are not intended to diagnose, treat, cure or prevent any illness or disease. Consult with your physician for diagnosis or treatment. Use herbs as per instructions and always watch for any allergic reactions. The results on all products are not typical and not everyone will experience these results.

The information presented on this site is not presented with the intention of diagnosing any disease or condition or prescribing any treatment. It is offered as information only, for use in the maintenance and promotion of good health in cooperation with a licensed medical practitioner.

In the event that any individual should use the information presented on this website without a licensed medical practitioner's approval, that individual will be diagnosing for him or herself.

Disclaimer of Warranty; Limitation of Liability
This website neither endorses nor is responsible for the accuracy or reliability of any opinion, advice or statement on the website. Under no circumstances are we liable for any loss or damage caused by your reliance on information obtained through the content on the website. It is your responsibility to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content available through the website. Please seek the advice of professionals, as appropriate, regarding the evaluation of any specific information, opinion, advice or other content, including but not limited to financial, health, or lifestyle information, opinion, advice or other content.

Indemnification
You agree to defend, indemnify and hold harmless our website, its affiliates and their respective directors, officers, employees and agents from and against all claims and expenses, including attorneys' fees, arising out of the use by you of the website, including claims by other users, access, products or memberships.

Taxes and Duties
Prices displayed are including GST.

Shipping and Handling
We offer Australia wide shipping via Australia Post. Packages will arrive within 5-8 business days for metro locations, and within 5-12 business days for regional areas. Standard shipping and handling is included in all prices listed on this website. Please be advised that shipments are not sent out on Saturdays, Sundays, or on public holidays. All packages are shipped with insurance, and delivery is guaranteed. If your package is lost in transit, stolen, damaged, or fails to be delivered for any reason, we will reship your at no cost to you. We do not guarantee arrival dates or times.

Satisfaction Guarantee, Refund and Return Policy
All orders are secured by a 60-Day Satisfaction Guarantee. If you are unhappy with your product for any reason, you may return the unused portion of your order to us for a full refund. To return your order to us for a full refund you must contact us by live chat, phone or email, to request return instructions. Your return instructions will contain for where you are required to return your order, along with a return merchandise authorisation number.

Please note that you pay for return shipping. packages received at our warehouse without a return merchandise authorisation number will not be refunded, and packages received past the 60-Day Satisfaction Guarantee timeline are also unable to be refunded.

Once your package has been received by our warehouse you will automatically be issued a refund within 48 hours. Please note that it can take 3-5 business day for your bank to post your refund to show in your statement, depending on the speed of the processing bank.

Customer Support
We are available 24/7 via live chat, phone, and email.

Phone: +61 2 4062 0657

Email: contact_support@sterling-vitamins.com

For fastest service please contact us via live chat, by clicking the icon on our website.

Automatic Refill Service Terms
To ensure that your experience is not interrupted, approximately 5 days before your supplies are depleted, you will receive a refill notification email to notify you that a fresh refill of the product and quantity that you originally ordered is being prepared to be shipped, and you agree to be charged the same low price per bottle of the product as in your original order. You will be charged the same price for the same quantity of bottles as in your original order. Each bottle contains a 15-day supply of product. Orders containing 2 bottles that subscribe to the automatic refill service will be charged $211.90 and will be shipped every 30 days. Orders containing 3 bottles that subscribe to the automatic refill service will be charged $272.85 and will be shipped every 45 days. Orders containing 5 bottles that subscribe to the automatic refill service will be charged $339.75 and will be shipped every 75 days. Shipping and handling is free of charge. Cancel anytime by replying to the refill notification email ahead of the refill date, or by contacting live chat or phone support. Every refill is secured by our 60-Day Satisfaction Guarantee. Consistent and proper use of dietary supplements and wellness products is essential for optimal results.

Promotional and Add-On Offers
After you place an order on this website you may be offered promotional and add-on offers on our order confirmation page and by email. You will have the opportunity to take advantage of these promotional and add-on offers by selecting those that you wish to purchase. These offers may include similar products at discounted rate, upgrades in dosage strengths for the products that you had originally ordered, or express shipping upgrades. If you choose to select a promotion or add-on offer, you will be charged for them in a second subsequent transaction. We will make every effort to ship all products that you order within a 24 hour time frame in the same package as your original order. All promotional and add-on offers are secured by our 60-Day Satisfaction Guarantee.

Description of Charges
Please note that our charges will appear on your credit card statement as:

“ Essential Keto +61 2 4062 0657 ”

Correspondence Address
Healthy Life Choices AU Pty Ltd

PO Box 456, Greenslopes, Queensland 4120, Australia

Safety Guidelines
Before using a dietary supplement or wellness product that you are unfamiliar with, find out its medicinal properties, research it thoroughly, and consult with your doctor or pharmacist. If you are taking prescription drugs, or have a medical condition, consult with your doctor or pharmacist before use. Dietary supplements and wellness products have shown overwhelming evidence that they work. Just because a small amount works well does NOT mean that more is better. As individuals we all have different constitutions, sensitivities, allergic reactions and possible health conditions. Consult with your doctor or pharmacist on possible interactions and contraindications with prescription medicine. Always check with your doctor or pharmacist before using a dietary supplement. If you are pregnant, nursing a baby, or have a chronic medical condition, such as, diabetes, hypertension or heart disease, be sure to consult your doctor or pharmacist before purchasing or taking any dietary supplement. While dietary supplements are widely used and generally considered safe, you should check with doctor or pharmacist before taking these or any other dietary supplements. If you plan to use a dietary supplement in place of drugs or in combination with any drug, tell your doctor or pharmacist first. Many supplements contain active ingredients that have strong biological effects and their safety is not always assured in all users. If you have certain health conditions and take these products, you may be placing yourself at risk.

Reversals and Chargebacks
We reserve the right to file a complaint with the appropriate local and federal authorities to investigate. Be advised that all activity and IP address information is being monitored and that this information may be used in a civil and/or criminal cases against a client if there is fraudulent use of the website and or theft of products offered on this website.

Customizing Orders
Your satisfaction is important to us, and we are always interested in making our customers' experience with our products enjoyable and convenient. If you would like to request custom arrangements, such as bulk orders, and/or ordering additional products, you may email, live chat or call our customer service representatives and we will be happy to discuss your request with you. We cannot accommodate every request, but we do our best to accommodate whenever possible. To ensure the highest quality of customer care, and to be sure that your order is handled correctly, your call will be recorded and archived for future reference.

Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of QLD, Australia. Please note, You must comply with all applicable laws and regulations of the country for which the products are destined. Our company will not be liable for any breach by you of any such laws.

Representations
You hereby represent and warrant that:
1. You are age eighteen (18) or older.
2. You have read this Agreement and thoroughly understand the terms contained.
3. You further represent that our website has the right to rely upon all information and may contact you by email, telephone or postal mail for any purpose regarding the use of this website.

Entire Agreement
This Agreement sets forth the entire agreement between the parties. You acknowledge and agree that You have reviewed this Agreement in its entirety, and every part thereof, and that You understand the Agreement. You further acknowledge and agree that You have had the opportunity to review this Agreement and otherwise consult with Your independent counsel as to the Agreement.